Over the years we've served thousands of happy customers. If you would like to leave us a testimonial, please CLICK HERE and drop us a line.

-John P., Owner

Excellent service excellent value. Have had a number of pairs of shoes repaired over past years and luggage also... results always exceeded expectations!!

-John C.

Your store has been repairing my shoes for decades and for that I'm very grateful. It's a Victoria institution and may you continue to serve the community for many years to come.


Excellent service! Couldn't be more pleased.. Would definitely recommend this to anyone!!


...a girl's best fashion investment are her shoes... :-) and Stevenson's help to keep my investment in tip top shape... THANKS!!

-Deb G

I had two heel tips fall off in one week and the service was friendly, the quality was great and one pair they fixed while I waited.  It is really nice to have such an accessible store in the downtown core. Thank you.

-Kimberley G.

New half soles on my boots, you did an amazing job... and fast too!

-John S.

Amazing Service! Fast and efficient!


High quality heel repair with a great small community vibe. Thanks. I'm sending my friends.

-Casey B.

Stevenson's Shoe Clinic fixed my boots promptly and expertly for the onset of winter.

-Derek S.

 I've been a happy customer for years. Stevenson's has likely saved me hundreds of dollars and kept my favorite shoes going!

-Josh C.

I've been a customer of Stevenson's Shoe Clinic for many years ...from repairs to my shoe and boot heels, toes, and soles to having purse straps fixed and even Christmas shopping in their leather purse and luggage section. It's a great location and I've appreciated the service and will continue to use you whenever I have the need. Thanks!

-V. Collins

I have been coming to Stevenson's for over 30 years now and even though I no longer live in Victoria I still bring my shoes when I come to town. I love my shoes and have many beautiful pairs and I would only trust your clinic to take care of my shoe needs! I am sooo pleased that you continue to provide such a wonderful service and remain dedicated to the craft! Should you ever go out of business I shall just stop wearing SHOES!

-Karen N.

Excellent service while you wait!

-Cathy S.

I brought my boots in this week for the heel tips to be replaced. The service was excellent and the results are fantastic. Thank you.

-Tracy M.

Stevenson's... Wow! Where to start. I am only twenty-four years old, and thankfully I learned early that shoes are an investment. Good shoes are one of the best investments one can make. Every time I pull some leather over my feet I am thankful for the service Stevenson's provides. Topy saves shoes in our west coast rain. Re healing a shoe keeps it alive for another year or two. There is nothing more satisfying as picking up a pair of shoes and it looking better than new. Thanks to Stevenson's. Top quality repairs and customer service. Thank you!

-Iain R.

For many years, since your old location in what is now the Bay Centre, I have had all of my shoe repair requirements done at Stevenson's. Always done on time without a complaint. Keep up the great work!


I brought in a pair of dancing shoes for repair and Stevenson's knew immediately what had to be done. The shoes came back exactly as I wanted, and I'm very happy with the quality and the service.

-May B.

My very first visit to Stevenson's was a great experience. From the friendly staff to the quality of my repair. I will be a repeat customer for sure! Thank you.


Fast, courteous, and a great job!

-Ruth W.